TERMS & CONDITIONS
Total Unified Validation (TUV) delivers certification, inspection and conformity assessment services against recognized international standards and applicable regulatory requirements.
01. Rights and obligations
Our terms and conditions explain the rights, responsibilities and obligations of TUV and its clients, supporting a clear professional relationship, fairness and transparency throughout certification.
02. TUV responsibilities
- Exercise due professional care in service delivery.
- Maintain independence when performing services.
- Keep audit activities clearly separate from certification decisions.
03. Client responsibilities
To enable efficient and effective assessment, clients are expected to:
- Supply accurate information.
- Provide the access needed for assessment activities.
- Give the necessary cooperation throughout service delivery.
Transparency and professional accountability
These principles support transparent, accountable and professionally responsible services aligned with international conformity assessment practices.